THE TEAM > Management > Richard Brookes

Richard Brookes

Experience:

  • Extensive modelling work for a health insurer, using data mining and other techniques to build predictive models for claim frequency, claims size, length of stay and lifetime customer value;
  • Assessing the performance and tail incentive fees for the claims managers for the NSW WorkCover portfolio. This included conceiving and building an innovative new valuation methodology that led the claims managers to a far greater understanding of their portfolios and performance. Richard then extended this concept to a monitoring system for the NSW WorkCover portfolio that is available monthly to a team level within the claims managers. The system led to increased focus within the managers on areas of poor performance and the consequent influence on claim outcomes;
  • Designing a financial model for the New Zealand Government's $6,000M student loan portfolio. This model produces a fair asset value for the portfolio and estimates the effects of policy changes on the portfolio;
  • Modelling churn and retention in a residential mortgage portfolio to understand the drivers of churn both at an individual borrower level and at macro-economic level.

 

Taylor Fry