Taylor Fry


Richard Brookes


About Richard

Richard is a highly experienced consultant at Taylor Fry with an excellent professional reputation. Since joining the company in 2004 he has delivered an impressive list of projects in accident compensation, social welfare and personal lines pricing.

Richard has developed a thriving Analytics practice at Taylor Fry. He has successfully implemented Analytics projects in traditional areas with insurers and accident compensation schemes and brought the benefits of analytical tools to clients in new sectors, such as government social welfare benefits, banking, telecommunications and loyalty programmes.

Always alert for ways to break new ground in developing solutions for his clients, Richard is appreciated for his technical abilities and his robust approach to identifying, discussing and resolving important issues.


Before joining Taylor Fry, Richard he was a consultant at PricewaterhouseCoopers in Sydney and prior to that he held a number of consulting roles in London, New Zealand and Hong Kong.

Customer Insights

Richard has lead projects to quantify the performance of social welfare delivery for a number of federal government departments including Centrelink, DoE and DSS. He has also delivered customer insights projects for banks and telecommunications companies including Brightstar and Telstra. He provides advice to Qantas on their loyalty program.

GI Technical Pricing and Optimisation

Over recent years, Richard has spent much of his time developing personal lines pricing models for Australian insurers. These include world best practice risk models for motor insurance, models of customer demand and elasticity, and optimisation algorithms.

Accident Compensation

Richard is the primary actuary to Motor Accident Insurance Commission (MAIC), and provides advice on the scheme risk prices.

Richard is responsible for the actuarial peer review of the workers compensation portfolio for NSW WorkCover. Prior to this appointment, Richard has provided advice to Scheme agents regarding the performance of their portfolio and the calculation of their remuneration. These agents include GIO, QBE and Xchanging. He provided advice to NSW WorkCover on a review of the remuneration structure in late 2011.



(02) 9249 2911 | Sydney


Areas of expertise

  • Analytics
  • Social Welfare benefits
  • Accident Compensation
  • GI Technical Pricing and Optimisation


  • Fellow of the Institute of Actuaries of Australia since 2000
  • Fellow of the Institute & Faculty of Actuaries since 1992
  • Fellow of the New Zealand Society of Actuaries since 1993
  • PhD (Mathematics), University of Canterbury, New Zealand (1989)
  • MSc (Dist) (Mathematics), University of Canterbury, New Zealand (1986)